Polityka Prywatności
1. Preliminary Provisions
1. This Privacy Policy sets out the principles for processing personal data collected through the online store coolsquad.co.uk (hereinafter referred to as the "Online Store").
2. The owner of the Online Store and the data controller is Cool Squad Ltd Grzegorz Radzik, Joanna Radzik, with its registered office in St Day (TR16 5HY Redruth), United Kingdom Company Register Number 10293962 hereinafter referred to as "Cool Squad".
3. Personal data collected by Cool Squad via the Online Store is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (collectively referred to as "Data Protection Legislation").
4. Cool Squad takes particular care to respect the privacy of customers visiting the Online Store.
Regulamin Sklepu
Terms and Conditions of the Online Store
These Terms and Conditions set forth the general terms, conditions, and procedures for sales conducted by Cool Squad based in St Day, via the online store coolsquad.co.uk (hereinafter referred to as the "Online Store"). They also outline the principles and terms under which Cool Squad Ltd, provides free electronic services. The Terms and Conditions contain definitions, procedures, obligations, and rights based on the applicable Digital Services Act (DSA).
2. Definitions
1. Business Days – means the days Monday through Friday, excluding public holidays in the United Kingdom.
2. Delivery – means the act of delivering the Goods specified in the Order to the Customer by the Seller, through a Delivery Provider.
3. Delivery Provider – means the courier company cooperating with the Seller to execute Delivery of Goods.
4. Password – means a string of letters, numbers, or other characters chosen by the Customer during Registration in the Online Store to secure access to their Customer Account.
5. Customer – means an individual or entity to whom, under the Terms and Conditions and applicable law, electronic services may be provided or with whom a Sales Agreement may be concluded.
6. Consumer – means an individual entering into a Sales Agreement for purposes unrelated directly to their business or professional activity.
7. Customer Account – means an individual panel set up for each Customer by the Seller, following the Customer's Registration and the conclusion of the Customer Account Service agreement. It is identified by a unique name (login) and password provided by the Customer and stores data provided by the Customer and information on concluded Sales Agreements in the Seller's Online Store.
8. Trader – means an individual, legal entity, or organizational unit with legal capacity under the law, conducting business or professional activities on its own behalf, and entering into a legal transaction related directly to its business or professional activities.
9. Trader with Consumer Rights – means an individual entering into a Sales Agreement directly connected with their business but in a way that does not have a professional character for the Trader, as specified in the subject of their business activity recorded in the Register of Economic Activities.
10. Terms and Conditions – means these terms and conditions.
11. Registration – means the factual activity described in these Terms and Conditions, required for the Customer to access all functionalities of the Online Store.
12. Seller or Administrator – means Cool squad Ltd, based in St TR 16 5HY email: Coolsquaduk@gmail.com, phone: +44 1209822344, being the owner of the Online Store.
13. Website of the Online Store – means the website under which the Seller operates the Online Store, accessible at coolsquad.co.uk.
14. Service – a set of cooperating IT equipment and software enabling the processing, storage, transmission, and reception of data through telecommunications networks using appropriate devices, including the Website or its part, the Store or its part, as well as applications, including mobile apps and other services of the Seller, and the Seller’s social media and channels.
15. Goods – means a product presented by the Seller through the Online Store's Website that may be subject to a Sales Agreement.
16. Durable Medium – means any material or tool enabling the Customer or the Seller to store information addressed to them in a manner accessible for future reference for a period adequate for the purposes of the information and allowing the stored information to be reproduced in an unchanged form.
17. Sales Agreement – means a distance sales agreement, based on the Terms and Conditions, between the Customer and the Seller.
18. Service User – means an individual with full legal capacity or, in cases specified by law, an individual with limited legal capacity, or a legal entity, or an organizational unit with legal capacity, using or intending to use the Electronic Service.
19. Consumer Rights Act – means the UK Consumer Rights Act 2015.
20. UK GDPR – means the UK General Data Protection Regulation in effect as of 31 December 2020.
21. DSA – means the Digital Services Act, EU Regulation (EU) 2022/2065, where applicable, and any similar UK legislative enactments regulating digital services.
22. Order – means a declaration of will by the Customer, aimed directly at concluding a Sales Agreement for Goods with the Seller.
General Provisions and Use of the Online Store
1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, internet domain, Online Store Website, and designs, forms, and logos displayed on the Online Store Website (excluding logos and images displayed solely for product presentation purposes, for which copyright belongs to third parties) belong to the Seller. Use of these rights may only occur in the manner specified and in accordance with these Terms and Conditions and with the Seller's written consent.
2. The Seller will make every effort to ensure that the Online Store is accessible to internet users using all popular web browsers, operating systems, types of devices, and internet connections. The minimum technical requirements for using the Online Store Website include an internet browser of at least Internet Explorer 11, Chrome 89, Firefox 86, Opera 53, Safari 5, or newer, with JavaScript enabled, accepting "cookies," and an internet connection with a minimum bandwidth of 256 kbit/s. The Online Store Website is optimized for a minimum screen resolution of 1024x768 pixels.
3. The Seller uses a "cookies" mechanism, which, during the Customers' use of the Online Store Website, is saved by the Seller’s server on the hard drive of the Customer’s device. The purpose of using "cookies" is to ensure the correct operation of the Online Store Website on the Customers’ devices. This mechanism does not damage the Customer's device or cause configuration changes in the Customer’s device or software installed on the device. Each Customer may disable the "cookies" mechanism in the browser of their device. The Seller notes that disabling "cookies" may, however, hinder or prevent the use of the Online Store Website.
4. To enter into a Sales Agreement in the Online Store via the Online Store Website or by email and to use the services available on the Online Store Website, the Customer must have an active email account.
5. To enter into a Sales Agreement in the Online Store by phone, the Customer must have an active phone number and an active email account.
6. It is prohibited for the Customer to provide unlawful content and to use the Online Store, the Online Store Website, or Electronic Services provided by the Seller in a manner that is contrary to law, public order, or infringes the personal rights of third parties.
7. The Seller states that the public nature of the internet and the use of Electronic Services may involve the risk of unauthorized access and data modification by third parties. Therefore, Customers should apply appropriate technical measures to minimize these risks, particularly by using antivirus programs and identity protection measures when using the internet. The Seller will never request the Customer to provide their password in any form.
8. It is prohibited to use the resources and functions of the Online Store to conduct activities that would harm the Seller's interests, such as advertising another business or product, posting content unrelated to the Seller's operations, or posting false or misleading content.
Registration
1. To create a Customer Account, the Customer must complete the free Registration process.
2. Registration is not required to place an Order in the Online Store or to enter into a Sales Agreement.
3. To register, the Customer should complete the registration form provided by the Seller on the Online Store Website and submit it electronically to the Seller by selecting the appropriate function on the registration form. During Registration, the Customer will set an individual Password.
4. While completing the registration form, the Customer will have the opportunity to read and accept these Terms and Conditions by selecting the appropriate checkbox in the form.
5. During Registration, the Customer may voluntarily consent to the processing of their personal data for marketing purposes by selecting the appropriate checkbox in the registration form. In such a case, the Seller will clearly inform the Customer of the purpose for collecting their personal data, as well as the known or anticipated recipients of this data.
6. The Customer’s consent to the processing of their personal data for marketing purposes is not a condition for entering into a contract with the Seller for the provision of the electronic service of Customer Account management. The Customer may withdraw this consent at any time by submitting a relevant statement to the Seller. Such a statement may be sent, for example, via email to the Seller’s address.
7. Upon submitting the completed registration form, the Customer will promptly receive confirmation of Registration from the Seller via email to the email address provided in the registration form. At this point, the electronic service agreement for Customer Account management is concluded, and the Customer gains access to their Customer Account, with the ability to modify data provided during Registration.
Orders
1. The information provided on the Online Store Website does not constitute an offer by the Seller within the meaning of the UK Contracts Law but rather an invitation for Customers to submit offers to enter into a Sales Agreement.
2. Customers may place Orders in the Online Store via the Online Store Website or email, 24 hours a day, 7 days a week.
3. Customers may also place Orders by phone during the hours and days specified on the Online Store Website.
4. A Customer placing an Order through the Online Store Website completes the Order by selecting the Product they are interested in. Adding a Product to the Order is done by selecting the "ADD TO CART" button under the Product presented on the Online Store Website. After completing the Order and selecting the Delivery method and payment option in the “CART” section, the Customer places the Order by submitting the Order form to the Seller, choosing the “Order with obligation to pay” button on the Online Store Website. Each time before submitting the Order to the Seller, the Customer is informed of the total price of the selected Product and Delivery, as well as any additional costs they are obligated to incur in connection with the Sales Agreement.
Warranty (Implied Terms)
The basis and scope of the Seller's liability toward the Customer, whether a Consumer or a Business with Consumer Rights, when the Product sold does not conform to the Contract, are determined by applicable law, especially the UK Consumer Rights Act 2015. The Seller ensures the delivery of Goods free from physical and legal defects. The Seller is liable to the Customer if the Goods have a physical or legal defect (implied warranty).